Uplift requests that you arrive 5 to 10 minutes in advance of your appointment to fill out any necessary documents and ensure an exceptional experience. Arriving late for an appointment may require us to shorten the length of your service or reschedule your appointment. Please arrive with a clean, makeup free face if you are receiving a facial treatment. Please read any pre-treatment information sent by your provider prior to your appointment. Do not hesitate to reach out if you have any questions regarding your appointment!

Uplift has reserved your appointment time especially for you! We do request the courtesy of a 24-hour minimum change or cancellation notice for all appointments. Your card information is reserved on file to hold your appointment. You may be charged $50 for canceling/rescheduling within 24 hours, or $100 if you do not show for your appointment. There are no refunds on purchased products and services.

Our team of medical providers is excited to offer personalized treatment plans tailored to your unique needs and desires! Your personal goals are our priority and we are here to work with you, toward your desired result.

The providers at Uplift Skin and Body are committed to combining their expertise with empathy, ensuring patients receive not only the best medical care, but also the support they need during their journey. We ensure a higher level of care during each service by prioritizing patient safety and privacy, all while delivering natural-looking results.

Although adverse events are rare, they do occur. In the event of an adverse reaction to a service, prompt treatment is necessary! The patient should discontinue the use of all professional products/treatments and contact Uplift Skin and Body. In the event of an emergency, the patient should call 911 or contact emergency services.

NOT SURE WHERE TO BEGIN? Book a one-on-one comprehensive consultation with one of our medical providers who will discuss all your areas of concern. Your provider will analyze your skin’s health and make recommendations that will address all your current areas of concern. Your provider will then customize a treatment plan that will work best for you!

We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Skincare purchases, we realize there are times that you may need to return a product. If you will need to return your product, please review the information below.

• Returns must be made within 30 days of your receipt date for a refund

• Product must be in its original, unopened, and unused condition

At Uplift Skin and Body MedSpa, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information, including how we handle SMS/text messaging communications.

By providing your mobile number and opting in to receive SMS messages from Uplift Skin and Body MedSpa, you are consenting to receive text communications that may include transactional alerts, promotional offers, updates, and other business-related messages. We do not share your phone number or any of your personal information with third parties for their marketing purposes. Your information is used strictly for communications related to our services and offerings.

Message frequency may vary depending on your interaction with our business. You may receive recurring messages, and the number of messages you receive each week or month may vary. Standard message and data rates may apply based on your mobile carrier and plan. You are responsible for any charges incurred.

You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you do, you will receive a confirmation message, and you will no longer receive further texts from us unless you opt in again. For assistance or more information about our messaging service, you can reply HELP or contact us directly at 704-604-5654.

We take your privacy seriously and implement reasonable safeguards to protect your personal data from unauthorized access or disclosure. We may update this Privacy Policy occasionally, and any changes will be posted on this page with an updated effective date.

If you have any questions or concerns regarding this Privacy Policy or our SMS program, please contact us at Uplift Skin and Body MedSpa, 21016 Catawba Ave., Cornelius, NC 28031, 704-604-5654.